Privacy Policy
The privacy policy of the Roceet platform
Roceet Privacy Policy
Roceet ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our file-sharing platform ("Service"). By using Roceet, you consent to the practices described in this policy.
1. Information We Collect
1.1. Personal Information
When you register or use Roceet, we may collect the following personal information:
- Account Information: Name, email address, and other contact details.
- Payment Information: Payment details, such as credit card numbers, which are processed by third-party payment providers.
- Communication Data: Information from your interactions with us, such as customer support inquiries.
1.2. File Data
We collect the content of files you upload, transfer, or share through Roceet. File data is stored only when required for delivery or as specified by the user’s settings (e.g., link expiration, download limits).
1.3. Technical Information
We may collect technical information about your device, such as:
- IP Address
- Browser type and version
- Device information
- Log data (e.g., timestamps, accessed pages)
This information helps us maintain and improve the Service.
2. How We Use Your Information
We use the collected information to:
- Provide and operate the Service.
- Process your transactions and payments.
- Improve, personalize, and enhance your experience.
- Communicate with you, including updates, promotional offers, and security notifications.
- Monitor, prevent, and detect fraud and other potential security issues.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party companies that help us operate Roceet, process payments, or provide analytics.
- Business Transfers: If Roceet is involved in a merger, acquisition, or asset sale, your information may be transferred to the new owner.
- Legal Compliance: We may disclose information if required by law or in response to valid legal requests.
4. Data Security
We implement robust security measures to protect your data, including encryption, firewalls, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information only as long as necessary to provide the Service or comply with legal obligations. You can request deletion of your account or stored files at any time.
6. Your Rights and Choices
You have the right to:
- Access and Review your personal information.
- Request Corrections to inaccurate or incomplete data.
- Request Deletion of your personal data.
- Withdraw Consent for data processing, where applicable.
To exercise these rights, please contact us at support@roceet.com.
7. Cookies and Tracking Technologies
Roceet uses cookies and similar tracking technologies to enhance user experience and gather information about site usage. You can manage cookies through your browser settings, but some features of Roceet may not function properly without them.
8. Children’s Privacy
Roceet is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside your state, province, or country. By using Roceet, you consent to such transfers, subject to data protection laws applicable in your jurisdiction.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the “Last Updated” date and, where required, provide further notice.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@roceet.com.